Managing Utility Accounts

Can I change my utility account name or address online?

City utility account mailing addresses may be updated on the City of Toronto Utility Account Lookup tool. An email confirmation will be sent roughly 48 hours after updating an address with the city. Access the City of Toronto Utility Account Look...
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How are water rates and sewer charges determined?

The City of Toronto maintains all information about utility accounts and how water rates and sewer charges are calculated. Please visit the city’s Water Rates & Fees webpage to find more information about: Water Rates Utility Bill Fees Automated ...
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Where can I find my paid utility account receipts?

Receipts for utility account payments will be stored in your online profile on MyToronto Pay, provided the payment was made while signed into your Profile. Receipts will also be delivered to the email address entered in your Contact Information at...
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