Login & Account Settings

Create a Profile on MyToronto Pay

Follow the steps below to create a MyToronto Pay profile:   1. Visit MyToronto Pay and click on the blue Make a Payment button   2. Click Create an Account   3. You can create an account using an email address or select a social option To crea...
See more

Using MyToronto Pay as a Guest

Creating a profile on MyToronto Pay will enable you to utilize the full power of the platform. You can store your connected accounts, display available bills, allow you to make and schedule payments, save receipts, and more — all in one convenient...
See more

Change My Email Address on MyToronto Pay

You can use the steps listed below to change the email address on your MyToronto Pay profile:   1. Log in to your MyToronto Pay profile   2. Select the profile icon in the upper right corner and click Settings   3. Click the edit icon next to yo...
See more

How do I change my password for MyToronto Pay?

To change the password for your MyToronto Pay profile, click the Profile icon in the top right corner of the screen, and choose Settings from the drop-down list.     Click the Pencil icon the right of Password in the Login information section.   ...
See more

What should I do if I am locked out of my MyToronto Pay account?

If you are unable to remember your correct MyToronto Pay account password, the password can be reset by clicking the Forgot Password link on the login screen, and entering in the email address associated with your account.        You will receive...
See more