Find & Manage a Utility Account Online

Connect to a Utility Account on MyToronto Pay

Connect your utility account on MyToronto Pay to see available bills, make payments, and schedule future payments. To get started, click Connect Account and agree to the Terms of Use.     Utility accounts can be found on MyToronto Pay by entering...
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Remove a Utility Account from MyToronto Pay

Removing a utility account from your MyToronto Pay online profile will not affect the utility account owner status or any bill balance due.   To remove a utility account from MyToronto Pay, click Remove Account on the Dashboard. Click Yes, unlin...
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Can I connect to multiple utility accounts on MyToronto Pay?

Yes! Additional utility accounts can be connected to MyToronto Pay immediately after linking the first or at a later time from the Dashboard.   If you have just connected to your first utility account, the conversation will give you the option to ...
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What should I do if I cannot find my utility account on MyToronto Pay?

If you’re unable to find your utility account on MyToronto Pay, first check to be sure you are entering the Utility Account Lookup information exactly as it appears on your bill.         If the account still is not found in the app, the city will...
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