What should I do if I cannot find my Parking Violation on MyToronto Pay?
If you’re unable to find your parking violation on MyToronto Pay, first check to be sure you are entering the Parking Violation Lookup information exactly as it appears on your notice.
If you are still not able to locate the violation, please consider the following:
- Handwritten violation notices may take 7-10 days to appear in this system. If you received a handwritten violation, please check back frequently so you can pay your ticket by the due date.
- Searches using the Ontario Driver's License or Ontario Registrant Identification Number (R.I.N) can only be made 15 days after the date of your parking violation.
If the parking violation is still not found on MyToronto Pay, the city will be able to help locate your information:
- Online with the City of Toronto Parking Tag Operations Parking Violations Lookup tool
- By Phone at 416-397-TAGS (8247)
- By Email at parkinginquiries@toronto.ca