Helpful Property Tax FAQs

The City of Toronto, through the Revenue Services division, provides comprehensive information on the most frequently asked questions on property taxes located on their website at the links listed below:

• How do I request a refund? Pay Your Property Tax or Utility Bill
• I paid by mistake to my old account. Pay Your Property Tax or Utility Bill
• Where can I follow up on the status of a refund? Pay Your Property Tax or Utility Bill
• What is the account number I use for Online Banking? Making Payments through Online Banking
• I’ve lost my bill. Property Tax & Utilities – Current Customer Service Answers
• Can I have a copy of my bill? Property Tax & Utilities – Current Customer Service Answers
• How much is a reprint bill? Property Tax & Utilities – Current Customer Service Answers
• How do I get a record of my payments? Property Tax & Utilities – Current Customer Service Answers
• The Lookup doesn’t work when I enter my information. Property Tax & Utilities – Current Customer Service Answers
• How do I update my mailing address? Buying, Selling or Moving
• How do I update a new owner for the property or send in a lawyer letter? Buying, Selling or Moving
• Where should a property owner send in a land transfer deed? Buying, Selling or Moving
• I own a newly constructed property and have not received a property tax bill, can I make a payment? Owners of newly constructed properties will not be able to make payment prior to receiving their first property tax bill.
• Why does my account have fees? Property Tax Rates & Fees, Late Payment Tax Bill Payments, Late Utility Bill Payments
• What are the account fees? Property Tax Rates & Fees
• How can I get a prior year tax receipt? Property Tax & Utilities – Current Customer Service Answers
• How can I request a current year receipt? Pay Your Property Tax or Utility Bill
• What are BIA’s? Property Tax Rates & Fees and Business Improvement Areas
• What are area charges? Property Tax Rates & Fees and Business Improvement Areas
• What are the fire charges? Property Tax Rates & Fees and Business Improvement Areas
• What are the miscellaneous charges? Property Tax Rates & Fees and Business Improvement Areas
• Who do I contact to dispute the added charges? Property Tax Rates & Fees and Business Improvement Areas
• What is the City Building Fund? Property Tax Rates & Fees and Business Improvement Areas
• I did not receive my Interim/Final bill. Property Tax Bill Types and Property Tax Due Dates
• What is the difference between interim bill, final bill, and statements? Property Tax Bill Types and Property Tax Due Dates
• What is year over year change? Property Tax Bill Types and Property Tax Due Dates
• How are Fees assessed? Property Tax Rates & Fees