Why did I not receive the early payment discount my utility bill?
Payment must reach the Revenue Services office before or on the due date to receive the early payment discount which applies to the water/sewer portion of the utility bill.
To learn more about the city’s arrears collections process, refer to Late Utility Bill Payments at toronto.ca/utilitybill.
Access your account by using Utility Account Lookup at toronto.ca/utilitybill.